![]() insurance customers on the criteria of “customer service,” “claims handling,” “pricing,” “plans to renew current policy,” and “would recommend the insurer.” Additionally, Mercury Insurance was named one of “America’s Best Midsize Employers” by Forbes magazine in 2017. In 2017, the company was named a “Top Five Best Auto Insurance Company” by, who surveyed more than 3,700 U.S. It has been rated A “Excellent” by insurance industry rating agencies A.M. įorbes lists Mercury Insurance on its “100 Most Trustworthy Companies” in 2012 “America’s 50 Most Trusted Financial Companies” in 2014, 20. This led to further growth into Florida (1998), New York (2001) and Virginia (2001). The company insured more than 1 million vehicles in California by 1998. Mercury expanded outside of California, opening offices in Georgia and Illinois beginning in 1989. Newly created Mercury Insurance Company wrote its first auto policy in 1977. Mercury wrote $1 million in premiums per month by 1970, sold its first homeowners policy in 1972 and in 1973 the company celebrated its 10th consecutive year of revenue growth. Mercury offices opened in Northern California by 1968. Two years later, the company spread into the San Fernando Valley and also began operations in San Diego. Mercury's California expansion began in 1964 with the opening of its first Orange County office. Now, it's one of California's largest insurance providers in the state. Mercury General Corp., which consisted of six employees sold its first policy April 1, 1962. Joseph then spent more than a decade in the industry before founding Mercury Insurance in 1961 as a low-cost alternative to larger insurance companies. ![]() What they found was striking: employee engagement increased 5.8% - a potential revenue impact of nearly $1 million.Mercury founder George Joseph, who flew 50 World War II missions over Africa and Italy as a navigator before graduating from Harvard on the GI Bill in 1949, decided his Ivy League math degree fit nicely into the actuarial world of insurance. In 2017, Mercury and Limeade analyzed the correlation between My Health at Mercury and overall employee engagement. Not only did employee participation increase 12% over two years, Mercury experienced a 0% increase in healthcare costs in 2016, the first time in 10 years. ResultsĪfter implementing My Health at Mercury, the results quickly stacked up. As trust grew, so did participation - Mercury extended the program to spouses. Company leaders also knew that they needed employee champions org-wide, so they created Well-Being Ambassadors to cheer others on, pitch challenge ideas to managers and more. Every challenge in My Health at Mercury became 100% self-reported. Trust is a core value at Mercury, and it needed to show up early and often in the program. In a bold move, Mercury eliminated biometric screenings and instead incentivized preventative care. The new program quickly gained traction, encouraging not just awareness, but action. Their lackluster results led Mercury to Limeade, a partnership that created My Health at Mercury. With nearly 5,000 employees across over 40 locations, Mercury was eager to tap into local subcultures and help people feel connected to corporate goals and leadership. The traditional approach focused on biometric screenings and offered limited next steps. In 2008, Mercury Insurance, one of the nation’s largest auto insurance companies, launched its first wellness program. ![]()
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